Server to Data Center Migration for Major Insurer

Successfully Trained In-house Administrator

40% saved on license cost

Successfully Trained In-house Administrator

Improved and unified user experience.

Successfully Trained In-house Administrator

Scalable administration of the tools.

Project Overview

Tech Stack

  • Team Composition : 5 Members
  • Tools : Jira, Jira Service Management
  • Duration : 5 months


  • Number of User :
  • Service Provided : Data Migration, Cloud Instance Training
  • Industry : Insurance

The Situation

Our client is a multinational life insurance, pensions and asset management company headquartered in Europe. With over 22.000 employees, their purpose is to help their 30.4 million customers achieve a lifetime of financial security. To succeed in this, our client makes use of most Atlassian products for their project management, team management and other business management tasks.

The Situation Image

The Challenge

Before working with us, our clients` focus was on improving Atlassian product user experiences and optimizing the products' performances. The top challenges our client was facing were as a result of having redundant resources, duplicate resources etc. Furthermore, our client was struggling with performing a successful migration by taking into consideration all possible blockers that might cause a migration failure.

    The Solution

    We stood out amongst others owing to the fact that we came to the table with not just a well robust experience in building Jira to support the Agile ways of working but also a strong experience in performing Atlassian products migrations successfully for our clients.

    • Comparing the database count of all Jira and Confluence resources
    • Checking for duplicate resources
    • Checking that all Apps and macros that can/can`t be migrated plus alternatives.
    • Checking, documenting and comparing all references - App links, Webhooks as well as Issue and page Links/references.
    • Checking that all Jira / Confluence cross-references are maintained for UAT/Prod.
    • Contingency Planning: What happens in a “No-Go” and roll back plans ?
    • Risk about communication style with client/customer.
    We assisted our client with a full Migration plan with detailed risk analysis documentation which called out all things to look out for in pre-and post-migration, and a detailed UAT test plan for a successful migration.These results formed a solid and good foundation to inform the migration strategies,plans, methodology and process.

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    The Result Image

    The Result

    • Our client saved 40% on license costs
    • Improved and unified user experience.
    • Scalable administration of the tools.

    How can we help?

    Our Locations

    Headquarter: No.1 JayTee Ojo Crescent, Off Okemesi Road, Ikoro Ekiti, Ekiti State.

    Europe: Kemp House 160, City Road London, EC1V 2NX, UK.

    America: 2000 Auburn Drive One Chagrin Highlands Suite 200 Beachwood, Ohio 44122 USA

    Africa: Dominion Plaza, 140/141 Lekki - Epe Expressway, Lekki, Lagos 106104


    Phone Number: +442035762028