Client: Managed Service Client (3rd-Party Hosted)
Solution Pillar: License Optimization / Cloud Upgrade
The Challenge
The client was trapped in a costly 3rd-party hosting agreement with an upcoming renewal deadline. They faced high overhead costs and technical inefficiencies but were wary of the security implications of moving to the cloud.
The Alluvium Solution
Alluvium conducted a comprehensive Cost-Benefit Analysis and feasibility report comparing on-premise vs. cloud hosting. After resolving all security and compliance concerns, we executed a 'Zero-Double-Bill' migration, moving Jira, Confluence, and Jira Service Desk to the Atlassian Cloud just days before their legacy renewal.
The Result
Significant Cost Reduction by eliminating 3rd-party hosting fees.
Deployed a new, customer-centric Jira Service Desk portal to improve external support.
Achieved a 'Just-in-Time' migration that prevented unnecessary double-billing for the client.
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